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  • Customer Satisfaction Metrics: Taking the Pulse of Customers in the Digital Age

    An important metric called Customer Satisfaction Metrics that allows you to take the pulse of customer satisfaction and further improve the experience you provide to your customers. Because customer satisfaction has become one of the key factors for a business to grow sustainably, if a business cannot satisfy its customers, they are likely to turn…

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  • The Questions Behind Successful Web Design

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  • 6 Steps That Guarantee Your Success in Digital Marketing

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  • TikTok: What is this social network and what is it for?

    If we talk about a mass phenomenon in the world of social mia, we must undoubtly mention TikTok, a platform available for mobile phones with both Android operating systems and iOS devices, which consists of creating content in the form of video. This social network first saw the light of day in 2018, but it…

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  • Personalized Customer Journey is a strategy that businesses cannot ignore. Providing services that meet the needs of customers at each stage of their lifecycle can effectively increase customer satisfaction and loyalty. Using data from CRM (Customer Relationship Management) as a tool to analyze and improve customer experience will allow businesses to design a Customer Journey…

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  • Customer Satisfaction Metrics: Taking the Pulse of Customers in the Digital Age

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  • Use CRM Data to Create a Personalized Customer Journey

    rsonalized Customer Journey is a strategy that businesses cannot ignore. Providing services that meet the needs of customers at each stage of their lifecycle can effectively increase customer satisfaction and loyalty. Using data from CRM (Customer Relationship Management) as a tool to analyze and improve customer experience will allow businesses to design a Customer Journey…

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